Terms of Service

1. Acceptance of Terms

By accessing or using CrowdKavach's crowd monitoring platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

CrowdKavach provides AI-powered crowd monitoring, people counting, density analysis, and safety management tools. Our Service includes real-time video processing, analytics dashboards, heat maps, and alert systems designed for public safety and crowd management.

3. User Responsibilities

• You must provide accurate account information and maintain its security
• You are responsible for ensuring cameras are deployed in compliance with local laws and regulations
• You must obtain necessary permissions for video surveillance in your jurisdiction
• You agree not to use the Service for illegal surveillance or privacy violations
• You must not attempt to reverse engineer, hack, or compromise the Service

4. Permitted Use

The Service is intended for legitimate crowd safety and management purposes including:

• Public event management and safety monitoring
• Facility occupancy management
• Emergency response and evacuation planning
• Traffic flow optimization in public spaces
• Retail and venue analytics

5. Intellectual Property

All content, features, and functionality of the Service, including but not limited to software, algorithms, designs, and documentation, are owned by CrowdKavach and protected by intellectual property laws.

6. Limitation of Liability

CrowdKavach provides the Service "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. The Service is a tool to assist with crowd management and should not be the sole basis for safety decisions.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue aspects of the Service with reasonable notice. Critical safety systems should have backup procedures in place.

8. Termination

We may terminate or suspend your access to the Service immediately for violations of these Terms. Upon termination, your right to use the Service ceases, and we may delete your account data according to our data retention policies.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

10. Contact

For questions about these Terms, contact us at:
Email: legal@crowdkavach.com
Address: CrowdKavach Technologies, Bangalore, India