Privacy Policy

1. Introduction

CrowdKavach ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our crowd monitoring and safety management platform.

2. Information We Collect

2.1 Video and Image Data

Our platform processes video feeds from cameras to detect and count people for crowd management purposes. We use AI-powered detection that focuses on crowd density and movement patterns, not individual identification.

2.2 Account Information

When you create an account, we collect your email address, name, and authentication credentials through our secure authentication provider (WorkOS).

2.3 Usage Data

We collect information about how you interact with our platform, including access times, features used, and system preferences.

3. How We Use Your Information

• To provide real-time crowd monitoring and safety alerts
• To generate analytics and reports for crowd management
• To improve our AI detection algorithms and platform performance
• To communicate important updates and security notifications
• To comply with legal obligations and protect public safety

4. Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits. Video data is processed in real-time and is not stored permanently unless explicitly configured by the user.

5. Data Retention

Analytics data and incident reports are retained for 90 days by default. Users can configure custom retention periods or request immediate deletion of their data.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data or object to certain processing activities. Contact us at privacy@crowdkavach.com to exercise these rights.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@crowdkavach.com
Address: CrowdKavach Technologies, Bangalore, India